The Technician Shop

Swine Flu or H1N1

Do you perform service calls in buildings? Or do you have residential customers who work in buildings? We are going to transport to a Facilities.net, a Web site that has excellent swine flu information. Go here.

Here is a link to Flu.gov, a governmental Web site with great info. Go here.

Here’s the deal, you can read up and inform yourself about swine flu. It’s good to be in the know about such things. But it is GREAT when you place other people in the know…like your customers.

Instead of just handing out your business card when you’ve completed a call, jot down a Web site (like one of the above), on your business card and when you hand the card to your customer, let him know about the info.

Ok, let’s play make believe for a minute. Pretend that at the start of every day you are given one thousand dollarsĀ  in one hundred dollar bills. It is your job to pass the bills out to your customers. After a couple of really positive reactions to your kind deeds, you begin to look forward to passing out more. And, you can hardly wait for the next day’s allotment of cash.

To a degree, this is how you’ll feel when you begin to pass out valuable information like links to swine flu info to your customers. And, you’ll notice yourself looking for other tidbits of value that you can pass out.

Because you do not want to let a good deed go unnoticed, make sure you give your manager a sample of whatever you’re passing out.

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