Questions: Your Work
Questions is a category designed to help technicians who are already working in the field figure out if their place of employment is getting it done for them.
Do customers appreciate your work?
Have at least four customers called your office this week to commend your work?
Do your coworkers appreciate your work?
How do you know?
Does your manager appreciate your work?
How do you know?
Does your manager’s manager appreciate your work?
How do you know?
Does your manager tell his manager about your work?
How often have you been recognized this week by your manager for your efforts?
If you left your place of employment today, would anyone care?
How many times this week have you been thanked by your coworkers for your efforts?
How many times has your manager thanked you this week?
Do you know what your manager expects out of you at work?
Do you have the tools and equipment that you need to do your job?
Do you have the opportunity at work to do what you do best every day?
Does your manager seem to care about you as a person?
Is there anyone at work who encourages your development?
Is your company committed to quality to work?
Have you ever heard on the street about how high your company’s pricing is?
Do you have a good relationship with your dispatcher, manager, owner, salesmen, fellow technicians?
Do others in your company have confidence in you?
Has anyone told you this past week what a great attitude that you have?
Are you a go-to technician?
Are you an expert in at least one aspect of your profession?
Are other companies in your area trying to recruit you to work for them?
Why not?
Is there high coworker turnover at your company?
How does your manager feel about business change?
How does the company owner feel about business change?
Has the company owner ever painted a picture to you of how he would like his company to look in the future?
How does he describe you and your coworkers involvement in this painting?
Has your manager ever painted such a picture?
Are you learning new things everyday at work?
Are you satisfied with your present wages and benefits?
Do you look forward to going in to work everyday?
Is your family grateful for your job?
Has anyone told you how neat and organized your truck is this week?
Has anyone complimented you on your jobsite organization this week?
Have you been recognized this week for producing above average margin work?
Has anyone complimented you on your paperwork this week?
Has anyone in management complimented on your appearance this week?
Has any customers complimented you on your appearance this week?
Do you feel that you are in control of your career, work, education and life?
Are you in pursuit of any certifications, licenses or credentials related to your profession?
Are you recognized by anyone in your industry outside of your own company for anything?
Do you have any industry acquaintances outside of your company?
Has anyone complimented you on your creativity or innovation this week?
How many times have you been complimented this week for leaving a job site cleaner than when you got there?
Does anyone at your company know how active you are in the trade outside of your company?
Is your manager aware of your hobbies?
Does your manager know you wife / girlfriend / kids’ names?
Does he know their birthdays?
Is your manager aware of your non-trade related talents?
Does he try to incorporate them within the course of your workday?
Does your manager know the real reason that you do not turn in more leads to the office?
How do you find out about the latest tools, meters and equipment in your industry?
Is it through your manager?
Does your company have a spiff program for turning in leads or selling products / service?
Do your opinions seem to count at work?
Can you describe your company’s safety program?
Are you familiar with the term incident rate in relation to safety in your company?
