Questions: Your Employer
Questions is a category designed to help technicians who are already working in the field figure out if their place of employment is getting it done for them.
Is your company known to pay below average, average or above average wages?
Is your company known to offer below average, average or above average benefits?
Does your company have written job descriptions?
Does your company offer a minimum of 80 hours of paid education per year (company meeting where policy and procedures are discussed do not count)?
Does your company have an educational classroom?
Does your company have a safety program?
Are members of the office staff required to attend?
Does your company offer spiffs for any product or service that you sell?
Do you think your employer cares about your health?
Is yours a drug free workplace?
Does your company have a drug policy?
Are you or any of your coworkers involved in the hiring of new coworker process?
Does your company perform personality assessments prior to hiring an individual?
Does your company perform criminal background checks prior to hiring an individual?
Does your company offer a tool replacement program?
Does your company help you to finance new tools?
Do you have full time work year round?
Does your company have a uniform policy?
Is it enforced?
Does your company provide a company identification badge?
Does your company provide emergency service for its customers?
Would you consider the method in which it schedules you and your coworkers for emergency service, fair?
Are you offered extra compensation for being on call?
Are company vehicles kept in good repair?
Are you proud to drive a company vehicle?
Are company vehicles maintained regularly?
Does your company provide instructions for parking your vehicle at a customer’s house?
Does your company have any other company’s name labeled on their trucks (like Trane, Carrier or Lennox)?
Does your company provide customer feedback forms (either online or included to the customer with your workorder)?”
Does your company follow up service to customers with phone calls?
Would you say your company is big on service agreements?
Does your company have a posted organizational chart?
Is your customer at the top of this chart or is it the company owner-manager?
Are you familiar with what people who do not work for your company have to say about your company?
Are their comments mostly positive or negative?
Has your company ever appeared on TV or in the newspapers?
Was it for something good?
Does your company employ people who are considered a minority?
Are there any female technicians working at your company?
Would you consider your employer’s office a professional place of business?
Would you be proud for your parents, spouse, children, family or friends to stop by and tour the office?
Would you refer to your company as a family business?
Does your employer have a corporate headquarters somewhere else?
Would you describe the folks who sell your company’s product or service as professionals?
Would you describe your company as being fairly current with business technology?
Does your company use electronic devices like UPS uses to generate work orders?
Does your company have a Web site?
Does it appear as though the owner’s brother-in-law designed it?
Do you think your company cares about you as an individual?
Have you ever heard a coworker say? “I really love working here!”
If so, why do they say that?
Has anyone said? “It’s fun to work here or work is fun?
Does your company have coworker / family get-togethers?
Would you say your company is sensitive to your family’s needs?
How long has the most senior coworker been employed at your company?
Has a coworker ever recommended someone to your company and that person was hired?
Would you consider it hard to get a job at your company?
Does the owner or manager ever talk about what is important to the company, like honesty, integrity etc?
Are you and your coworkers recognized for good work?
Is it in front of your coworkers?
Has your company received any awards from within your industry?
Has your company been written about in your industry’s trade journals?
