Does Your Manager Know About This Google Feature?
How would you like to help your manager or the owner of your company? This will be painless and quick. Send them to this link at Google.
What is a Smartly Designed and Well Run Company?
Is your family important to you? Wouldn’t you like the means and way to support them in the best possible way? Is your inner well being important to you? Wouldn’t you be appreciative of a vehicle that will greatly enhance your opportunities to take care of yourself?
If you work for a smartly designed and well run company, you will be giving yourself an opportunity to provide the best care for your family and a means to take care of yourself as well.
For the sake of our discussion, if a company is operating with high profitability, yet the owner shows obvious disrespect towards coworkers and customers, it is not a well run company.
As at technician, just how in the world can you really tell if the company is smartly designed and run well? It starts with the owner and trickles down through management. At the core is what’s at the core of these people. Are they decent human beings working out honorable values in the workplace? You’ll notice that we attempt to explore this premise when we talk about the things quality managers do here at The Technician Shop. In subsequent posts we’ll attempt to reveal honorable values and talk about the humanistic things that quality managers are made out of. Today however, we are going to zero in on an invaluable resource that can show us what a smartly designed and well run company looks like.
I mentioned previously that if I recommend a book, it will be after I have given much care and consideration to its value to you, the technician. I so get that you do not want to get bogged down in books. I am thinking that your ability to provide for your family and the opportunity to take care of yourself are of great value to you. So, here’s a book that you need to get: HVAC Spells Wealth by Ron Smith.
Ron teaches contractors how to build a high quality and successful organization. Ron is from the HVAC business, so that’s what he writes about. But this book’s message applies to any type of residential and light commercial contractor.
Read HVAC Spells Wealth and learn how a well run company operates. Then compare it to yours. Ron’s book will also come in handy when choosing whether or not to accept employment from another contractor.
Free Trade Magazine Subscriptions
As you can see, we’re taking it easy on you again today. Happy Labor Day!
Go here for Free Trade Magazine Subscriptions.
Digital Cameras
We recently spoke about a digital camera that appears to be up to the rigors of a work day in your life. But what about a simple (or not so simple) camera for your personal life?
Here are two sites that will help you to drill into all about digital cameras:
Digital Camera Resource Page – This site provides reviews, a buyer’s guide, a forum to talk to others about photography, camera specs and comparative pricing.
Digital Photography School – This site is about photography tips, camera reviews and what to do with the pictures you took. When you cruise around this site, take note of the site’s language and how information is presented. A benefit to often reading a site like this will be an improvement in your ability to write invoices and other items of written communication. If you read enough, your writing skills will improve without you even being aware of it.
Swine Flu or H1N1
Do you perform service calls in buildings? Or do you have residential customers who work in buildings? We are going to transport to a Facilities.net, a Web site that has excellent swine flu information. Go here.
Here is a link to Flu.gov, a governmental Web site with great info. Go here.
Here’s the deal, you can read up and inform yourself about swine flu. It’s good to be in the know about such things. But it is GREAT when you place other people in the know…like your customers.
Instead of just handing out your business card when you’ve completed a call, jot down a Web site (like one of the above), on your business card and when you hand the card to your customer, let him know about the info.
Ok, let’s play make believe for a minute. Pretend that at the start of every day you are given one thousand dollars in one hundred dollar bills. It is your job to pass the bills out to your customers. After a couple of really positive reactions to your kind deeds, you begin to look forward to passing out more. And, you can hardly wait for the next day’s allotment of cash.
To a degree, this is how you’ll feel when you begin to pass out valuable information like links to swine flu info to your customers. And, you’ll notice yourself looking for other tidbits of value that you can pass out.
Because you do not want to let a good deed go unnoticed, make sure you give your manager a sample of whatever you’re passing out.
